Digitizing & Automating Workflows

Requests that live in inboxes and spreadsheets. Cases whose status only one person knows. Reports someone pieces together by hand every month. We replace workflows like these with web applications – step by step, while day-to-day work carries on.

Requests & Case Handling

Requests, cases and approvals pass through inboxes and spreadsheets today. We move them into a web application that shows everyone where each case stands.

Roles, Permissions & Accessibility

Each role sees and edits only what it needs, whether that's case handling, approval or management. On request, we build the application to meet BITV 2.0 and WCAG accessibility standards.

Automated Reports & Integrations

The application produces reports and documents itself, so nobody has to assemble them by hand. Integrations connect the systems you already run, so data only needs to be entered once.

Our approach

  1. Understand the Workflow

    We map one concrete workflow, from the incoming request to the final record, and decide which part moves into the application first.

  2. Replace It Step by Step

    We build the application piece by piece. The old route stays usable until the new one can carry the load – there is no cutover day when everything changes at once.

  3. Roll Out & Hand Over

    We support the rollout in the departments that use it, cover the application with tests and hand it over with documentation, so your IT team or another provider can run and extend it.

Results and projects

  • Automated PDF reports of more than 140 pages: from several hours to under 10 minutes per report
  • Digitized administrative workflows in the public sector: processing time per case down by more than 40%
  • Digitized processes for workplace health management
  • Web application for processing cashless benefit payments in the public sector
  • Web application for a school authority's monthly pupil numbers
  • Integrated Logistics Support (ILS) application for shipbuilding
  • Lead management and sales application for an insurer's field agents

Tell us about one workflow that costs your team time today – we'll tell you which part of it could move into a web application first.